Privacy Policy – Crootive
Privacy Policy – Crootive
Effective Date: 13 January 2026
Last Updated: 13 January 2026
Crootive respects your privacy and is committed to protecting personal and business data. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website, use our products, or engage with our services.
1. Who We Are
Crootive is a technology company delivering AI-powered and Web3-based software solutions to businesses worldwide, with a primary focus on B2B engagements.
- Legal Name: Crootive
- Jurisdiction: Qatar
- Operating Locations: United States, Qatar, Pakistan
- Privacy Contact: info@crootive.com
2. Scope of This Policy
This Privacy Policy applies to individuals and organizations interacting with Crootive, including website visitors, product users, business customers, demo requestors, and users of integrated services or APIs.
Crootive does not knowingly collect personal data from minors under the age of 16.
3. Information We Collect
Information You Provide
When you interact with Crootive, you may voluntarily provide information such as your name, email address, phone number, company name, job title, account credentials, billing details, and any documents uploaded through our products or support channels.
Information Collected Automatically
When you visit our website or use our products, certain information is collected automatically. This includes IP address, browser and device details, usage analytics, system logs, cookies, and interaction data. This information helps us maintain platform performance, improve security, and enhance user experience.
4. Sensitive and Business Data
Some Crootive products, including HRMS, WMS, and TMS, process business and operational data such as employee or logistics-related information.
All such data is:
- Encrypted at rest and in transit
- Protected by role-based access controls
- Accessed only when required for product functionality, support requests, legal obligations, or system security and improvement
5. How We Use Your Data
Information collected by Crootive is used strictly for legitimate business purposes. This includes creating and managing user accounts, delivering and operating products, providing customer support, processing billing and subscriptions, improving product features, and ensuring platform security.
We may also use data for marketing communications, where permitted, and to comply with legal and regulatory obligations.
6. AI & Automation Use
Crootive responsibly uses AI and automation technologies to analyze usage patterns, generate insights, automate workflows, and enhance product performance and user experience.
Where AI is used for training or optimization, data is processed in anonymized or aggregated form wherever possible, ensuring privacy and confidentiality.
7. Data Sharing & Third Parties
Crootive does not sell or trade personal data.
Data may be shared only with trusted third parties such as cloud infrastructure providers, analytics tools, payment processors, or customer-authorized integrations (for example, logistics or parcel tracking services).
Information may also be disclosed to legal or regulatory authorities when required by law.
All third parties are contractually required to meet appropriate data protection and security standards.
8. International Data Transfers
Your data may be stored or processed in the United States, Qatar, or Pakistan.
Crootive ensures appropriate technical and organizational safeguards are in place to protect data transferred across international borders.
9. Data Retention
We retain personal and business data only for as long as necessary to:
- Maintain active accounts
- Fulfill contractual and operational obligations
- Meet legal or regulatory requirements
10. Your Rights
Depending on your jurisdiction, you may have the right to access your data (where applicable), correct inaccuracies, request deletion, opt out of marketing communications, restrict processing, or request data portability.
Requests related to these rights can be submitted to info@crootive.com
11. Cookies & Tracking Technologies
Crootive uses essential, analytics, and marketing cookies to operate and improve its website and products.
A cookie consent banner is displayed on our website, and preferences can be managed through browser settings.
12. Security Measures
We implement industry-standard security practices, including encryption, secure APIs, role-based access controls, audit logging, and regular security reviews.
While we take strong precautions, no system can guarantee absolute security.
13. Children’s Privacy
Crootive does not knowingly collect or process personal data from individuals under the age of 16.
14. Legal Compliance
This Privacy Policy is designed to align with:
- Qatar Data Protection Law
- GCC data protection standards
- GDPR (EU)
- Global privacy best practices
15. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date on this page.
Users are encouraged to review this policy periodically.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
info@crootive.com